ENG-2025-004CIAM platform remediation, tier-1 GCC bank
region MEA scale 15M+ users · 100K TPM duration ongoing
Multi-phase engagement diagnosing performance degradation across the client's Customer Identity and Access Management platform on OpenShift, IBM Security Verify Access, and Secure Directory Server. Delivered architecture review, observability strategy, and an optimization roadmap sized to sustain 15M+ user identities and 100K TPM without another emergency.
ENG-2025-003Payments-as-a-Service dedicated instance, Japanese financial group
region APAC scale dedicated tenant · IPC Wires duration ongoing
Leading platform architecture for a dedicated IPC Wires instance — scalability, security, and compliance for a tier-1 Japanese group. The hard part is turning a shared PaaS into an isolated deployment that still absorbs the shared roadmap without diverging into a fork.
ENG-2024-002IBM Cloud for Financial Services — ISV enablement, European tier-1 bank
region EMEA scale 45 ISVs · 8 in production duration 18 mo
Led the onboarding of 45 ISVs onto IBM Cloud for Financial Services for a European tier-1 anchor bank — technical validation, compliance evidence, deployment guidance. Eight reached production; the program contributed $3.1M ARR in 2024. Also acted as technical liaison to the bank's SaaS platforming team on logging, failover, and redundancy patterns.
ENG-2023-001Project Vela — IBM Cloud Object Storage on the AI supercomputer
region AMER scale multi-zone production duration ~6 mo
Diagnosed and resolved performance bottlenecks in IBM Cloud Object Storage backing the Vela AI supercomputer used by IBM Research. Delivered production fixes across multi-zone regions; contributions folded back into the global COS platform — the kind of fix that never appears in a demo and quietly protects every subsequent workload.
ENG-2022-P01US Patent 11,755,717 B2 — Secure Landing Zone methodology
region global scale productized as IBM Cloud Deployable Architectures duration multi-year
A deployment methodology for provisioning security-compliant landing zones in regulated environments, productized into IBM Cloud Deployable Architectures and recognized with an Outstanding Technical Achievement Award. The substance of the patent is the ordering of evidence, not the pipeline — an audit is a proof, not a checklist.